Supporting our local community
aLLEVIATESUPPORT
Maximise your life!
aLLEVIATE sUPPORT
Welcome to Alleviate Support!
Founded in the heart of Penrith in the early 2020s, Alleviate Support is driven by a deep passion for mental health and disabilities.
Our mission is simple yet profound: to break the stigma surrounding mental health and disabilities and to make a meaningful difference in people's lives and giving back to our local community.
At Alleviate Support, we understand that navigating the challenges of mental health can be overwhelming. That's why we're here to offer a range of services within the National Disability Insurance Scheme (NDIS), tailored to meet the unique needs of each individual we serve.
Our dedicated team is committed to providing compassionate support and empowering individuals to lead fulfilling lives. Whether it's through skills development, or community engagement, we strive to alleviate the burdens of mental health and foster resilience and well-being.
We're honoured to play a role in facilitating that access. By fostering a culture of understanding, acceptance, and support.
Together, let's break barriers, challenge stigma, and build a future where everyone can thrive.
How our team can support you though out your ndis Journey!
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Complaints & Feedback
We welcome all feedback as it helps us continually improve our services.
You can download our Complaints & Feedback Form, complete it, and email it to hello@alleviatesupport.com.au for our administration team to review.
If you would prefer to submit feedback anonymously, you can scan the QR code to access our anonymous feedback and complaints form.
We value all feedback both positive and negative as it helps us improve the support we provide.
If you are not satisfied with the outcome of your complaint after we have reviewed it, you have the right to escalate the matter to the NDIS Quality and Safeguards Commission.
You can contact the Commission by:
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Online: Submit a complaint using the form on the NDIS Commission website
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Phone: Call 1800 035 544 (free call from landlines)
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TTY: 133 677 for people who are deaf or have hearing or speech impairments
If needed, we can also provide you with the relevant contact details and information to help you lodge a complaint with the NDIS Commission.
